Same day shipping / Free shipping*

Shipping policy

At Big Erics, we keep delivery transparent and predictable. Find everything you need to know about our shipping rates, locations, and estimated delivery timelines below.

This Shipping Policy contains the following sections:

1. Shipping Rates & Thresholds

Free delivery applies to all equipment — look for equipment marked “Free Shipping*”. Rates for everything else depend on order value and account type.

Order Type Shipping Rate
Equipment marked “Free Shipping*” $0 FREE, with no minimum purchase required. Available to all retail (“B2C”) and wholesale (“B2B”) orders within Eastern Canada (ON, QC, NB, NS, PE, NL).*
Retail (B2C) orders $300+ FREE Shipping within Eastern Canada.*
Retail (B2C) orders under $300 Flat-rate or calculated rates applied at checkout.
Wholesale (B2B) orders Standard carrier rates apply to all non-equipment orders.

A Quick Note on B2B vs. B2C Shipping: We work hard to offer the best possible value to everyone in our community! Because our B2B account holders already receive discounted wholesale pricing on inventory, B2B orders do not qualify for the retail $300 free-shipping threshold.

2. Delivery Regions

Region What Applies
Primary Zone (Eastern Canada) Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador.
Rest of Canada Standard calculated rates apply automatically at checkout based on destination.
Exceptions* Remote or non-mainland postal codes within Eastern Canada may incur carrier surcharges. Any extra fee will be clearly displayed before you pay. Call us if you have any questions about where you’re looking to ship: 1-800-565-1216 (toll free).

3. Order Processing & Transit Times*

Stage Timing
Same-Day Shipping Cutoff 12:00 PM EST (Monday–Friday).
Handling Time In-stock orders placed by 12:00 PM EST Monday–Friday ship the same business day. Orders placed after 12:00 PM will be processed the following business day or sooner.
Transit Time (Eastern Canada) 2 to 5 business days.
Transit Time (Rest of Canada) 5 to 10 business days.

Processing and delivery times are based on business days and exclude weekends and statutory or provincial holidays. Delivery estimates may also be affected by carrier delays, weather, remote delivery locations, or other circumstances outside our control. Please see our Contact Us page for current holiday closures.

4. Special Delivery & Handling

Some orders may require additional services, such as:

  • Hydraulic tailgate delivery
  • Set-in-place delivery
  • Installation, staff training and startup

Additional charges may apply for these services or for certain remote delivery locations.